Shipping Policy

At UrbanLux, we aim to keep shipping simple, transparent, and reliable.

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Shipping Costs

We charge a flat shipping fee on all orders.

• Flat Shipping Rate: €8.99

This shipping cost applies to all destinations and all order sizes and will be clearly shown at checkout before payment is completed.

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Order Processing

Shipping times are calculated from the moment your order is successfully paid.

Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a confirmation email with tracking details.

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Estimated Shipping Times

Standard delivery times are as follows:

• United Kingdom: 3–5 business days

• Europe: 3–10 business days

• Worldwide: 7–14 business days

Delivery times are estimates and may vary due to courier delays, customs processing, or other external factors.

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Tracking

All orders are shipped with tracking.
Tracking information will be sent via email once your order has been dispatched.

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Customs & Duties

International orders may be subject to customs duties or import taxes depending on the destination country.
These charges are not included in the shipping fee and are the responsibility of the customer.

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Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.
UrbanLux cannot be held responsible for orders shipped to incorrectly provided addresses.

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Contact Information

If you have any questions regarding shipping, please contact us at:
📧 info@urbanluxromania.com